Terms of Service
Effective Date: May 27, 2025
1. Introduction
Welcome to Dixie’s Dustbusters. By accessing or using our maid and cleaning services, you agree to comply with and be bound by the following Terms of Service. These terms apply to all clients and users of our services.
2. Services Offered
Dixie’s Dustbusters provides professional maid and cleaning services, including but not limited to:
Residential cleaning
Office cleaning
Garage and shed cleaning
Rental property turnover cleaning
Light home repairs
Organizational services
Our team is committed to delivering high-quality services with Southern hospitality and attention to detail.
3. Booking and Scheduling
Appointments: Services can be scheduled via our online booking system or by contacting us directly.
Availability: Appointment availability is subject to change and is not guaranteed until confirmed.
Cancellations: Clients must provide at least 24 hours' notice for cancellations or rescheduling. Failure to do so may result in a cancellation fee.
4. Client Responsibilities
To ensure efficient service, clients are expected to:
Provide access to the property at the scheduled time.
Ensure that the environment is safe for our staff.
Inform us of any specific cleaning requirements or areas of concern prior to service.
5. Payment Terms
Rates: Service rates are provided at the time of booking and are subject to change.
Payment: Payment is due upon completion of services unless otherwise agreed upon.
Late Payments: Late payments may incur additional fees.
6. Satisfaction Guarantee
If you are not satisfied with our maid or cleaning services, please contact us within 24 hours of service completion. We will address your concerns promptly and, if necessary, re-clean the area in question at no additional charge.
7. Liability
Damages: While we take great care in our work, Dixie’s Dustbusters is not liable for pre-existing damages or items deemed to be unstable or improperly secured.
Valuables: Clients are advised to secure valuables and fragile items prior to service.
8. Termination of Services
Dixie’s Dustbusters reserves the right to terminate services for reasons including, but not limited to:
Unsafe working conditions
Repeated cancellations or rescheduling
Non-payment for services rendered
9. Changes to Terms
We may update these Terms of Service from time to time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the revised terms.
10. Contact Information
For questions or concerns regarding these Terms of Service, please contact us at:
Phone: (270) 991-4923
Email: DixieJoyner@DixiesDustbusters.com
Address: 1357 Sunnyside Gott Rd, Bowling Green, KY, 42103
By utilizing Dixie’s Dustbusters' maid and cleaning services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.